How to Survive the NDIS Access Request Process
The NDIS Access Request form is the entry point into the entire system. Families who fill it in without guidance often provide insufficient evidence and are rejected. Here's how to do it properly.
What the Access Request Is
The NDIS Access Request (Form 7A or via the myplace portal) asks the NDIA to determine whether your child is eligible for the NDIS. To be eligible, your child must:
- Be an Australian citizen, permanent resident, or Protected Special Category Visa holder
- Be under 65 years of age
- Have a disability caused by a permanent impairment that significantly reduces their functional capacity
For children under 6, the early childhood pathway applies (contact your ECEI partner rather than submitting a direct access request).
What Evidence to Submit With Your Request
Do not submit the access request without evidence. A request with no supporting evidence will almost certainly be rejected.
Minimum evidence required:
A diagnostic report confirming the disability — this must be from a registered health professional (paediatrician, psychologist, psychiatrist). The report must explicitly state the diagnosis and that the condition is permanent.
A functional impact statement — this describes what your child cannot do in daily life as a result of the disability. This is the most important document. It should cover the six NDIS functional domains: communication, social interaction, learning, mobility, self-care, self-management.
Strongest possible evidence:
Multiple professional reports (paediatrician + OT + psychologist) all addressing functional impairment in NDIS language. Your parent statement addressing daily functional impact. School reports documenting learning and social support needs.
The Functional Language That Works
The NDIS responds to functional language, not diagnostic language. Don't write "has ADHD." Write: "Due to ADHD, [child's name] is unable to initiate personal care tasks independently, requires adult support for all transitions, and cannot manage safety in community environments without direct supervision."
Specific, observable, functional descriptions of what your child cannot do without support — this is what the NDIS is assessing.
If You're Rejected
A rejection is not the end. Request an internal review in writing within 3 months. Seek additional evidence (another functional assessment, a more detailed OT report). Contact your local NDIS LAC (Local Area Coordinator) or an advocacy organisation for support.
Many children are approved on review who were rejected initially. Rejection usually indicates insufficient evidence, not ineligibility.